Frequency Asked Questions

We do not provide answers for the mock exams. Scores are available only upon completing the mock exams, as they are designed to assess your understanding of each section. We strongly recommend thoroughly reviewing all the questions in each section before attempting the mock exams.

We offer comprehensive instructions for registering and utilizing our quiz system. Access the PDF files provided below to get started.

Our website is compatible with computers, tablets, and cellphones. However, for the best experience, we strongly recommend using computers or tablets instead of cellphones.

Please access your browser settings, navigate to privacy and security, and select “Clear browsing data” to remove data from the last 24 hours. If the problem continues, close your browser and try to use different browsers to login in your account. If the issue persists, please read the error message and contact support@examking.ca for assistance.

Yes, our questions and explanations undergo regular updates every six months to align with the latest information. The details provided in the explanation are continually revised based on the current curriculum and guidelines, ensuring that the content remains relevant and in accordance with the most recent standard.

Please review our refund policy on the ‘Terms and Conditions’ page to fully understand our refund conditions.

Each user only can save 5 saved sessions. If any user tries to resume the quiz more than 5 times then the older sessions will be replaced by the new ones. Once the quiz is finished, the saved session will be deleted. To continue an unfinished quiz, save your progress first. When you’re ready to resume, open the quiz and press the load button.

You can subscribe to either the Silver Membership Plan or Gold Membership Plan for access to RMT Exam quizzes. To watch OSCE videos, you’ll also need to subscribe to the Platinum Membership Plan.

The study mode questions are organized by subject, while the mock exams cover a mix of all high-yield topics. Essentially, the mock exams are modified and more challenging versions of the subject-specific questions. We strongly recommend that students start with the subject-specific questions and then move on to the mock exams for evaluation.

Two-Factor authentication code will be sent to the email your have registered within 3 minutes. If you don’t see the email in your inbox, please check your junk mail folder or try to wait a while before requesting another code. If you still have problems, please reach out to support@examking.ca.

Please send us an email at support@examking.ca and we will respond it within 24 hours.

You can’t access your account on multiple devices concurrently. Only one account can be logged in at a time and if the same user logs in on different devices, the account will be automatically logged out.

If you have uncertainties regarding the accuracy of the answers or explanation causing confusion, kindly forward your concerns to our email address at support@examking.ca. we will promptly review your inquiry and strive to furnish you with the accurate information within a 48-hour timeframe.

If you’re encountering a “404” error when trying to load a page, it means that the server cannot find the requested page. Please try a different browser, check Internet connection, check the URL or check for server issues. If the issue persists, contact support@examking.ca for assistance.

We exclusively use Woopayments from Woocommerce for all transactions, including credit card payments. This means that all payment information is securely processed through Woopayments, ensuring that our website is not involved in the customer payment process.

If you don’t see the Take Exam button, you are logged out. For security reasons, you must re-login after closing the website or after a certain period.

Download Instruction Files

The instructional materials covering new user registration, our quiz system, and the RMT Exam Study Guide.

Contact Us

Most questions are answered at the top of the FAQ. Please check it before contacting us.

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